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Retail Lead

Location:Everett , Everett, Snohomish, Washington, USA
Job Type:Permanent
Posted:10th Dec 2008
Closing Date:7th Jan 2009
Posted By:Seattle Goodwill
Details:
Retail Lead

Mission
Goodwill provides quality, effective employment training and basic education to individuals experiencing significant barriers to economic opportunity. Because jobs change lives.


Position Description:
Interact with the general public in a courteous and professional manner.

Key Outcomes and Responsibilities
• Assist customers and donors in a timely and courteous manner.
• Assist supervisors in the operation of the retail store.
• Ensure that the store and surrounding premises are kept clean and free of safety hazards.
• Maintain clean well-merchandised department, including displays and restocking department.
• Responsible for handling cash, checks; credit card transactions, closing till; customer service; register areas kept clean and fully supplied.
• Responsible for relieving cashiers.
• Responsible in supervisor’s absence to ensure that sales transactions are processed and reported accurately.
• Internal/external customer service skills are essential for all job functions.
• Perform any other duties as assigned.

Reports To: Store Supervisor

Essential Qualifications and Competencies:

Education and Experience
• Able to work under hectic and stressful conditions while dealing with the public.
• Able to make independent decisions while following company policy.
• Able to work in a fast paced environment with irregular short deadlines and a limited number of critical or unusual situations.
• Needs to be flexible in schedule.
• High school diploma required; some college preferred.
• At least 1 year retail experience; thrift industry a plus.

Position Specific Competencies

Fundamental Competencies
 Cultural Competence
 Customer Service Motivation
 Interpersonal Interaction
 Verbal Communications
 Integrity/Honesty
 Written Communications
 Continual Learning

Essential Job Functions
Must be able to: lift, and carry for short distances, up to 35-100 lbs. Must be able to stand on concrete floor for up to 8 hours/day. Be able to work in a dusty environment. Must have well-developed fine motor control and the ability to grasp, handle, finger and manipulate small and large items. Must have full range of body motion with the ability to reach above head, stoop, bend, and squat. Must be able to: perform repetitive fine motor functions with fingers, wrists and arms, without pain or loss of function. Able to travel across a wide variety of surfaces including, but not limited to, ramps, stairs, and uneven terrain. Able to use a standard telephone and wireless audio communication system; sit or stand for moderately long periods of time, communicate clearly and effectively with a wide variety of people, including those with limited English skills. Must be able to maintain reliable attendance.

Terms of Employment
This is a full time non-exempt position. Criminal background check and drug test will be conducted on prospective employees. Annual salary: DOE. Seattle Goodwill offers comprehensive employee benefits.

Application Materials
To be considered for the position, please submit the following:
 Cover letter outlining your qualifications for the position
 Current Resume
 Seattle Goodwill online employment application


Faxed materials will not be accepted.

Seattle Goodwill
Attention: Retail Lead
1765 6th Ave So.
Seattle, WA. 98134

For more information about Seattle Goodwill, please visit our website.

EOE
 
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